Role responsibilities
Routinely conduct thorough audits for two brands, ensuring all procedures and processes adhere to internal standards and external regulations
Assist the Training Executive with conducting graduation calls and facilitating role plays as needed
Run audits on the Auditor to determine the team’s competency and compliance
Report audit findings to the Training and Competency Manager, detailing insights, risks and suggestions for improvement
Take ownership of the daily management of the Training and Competency team, all members are aligned with departmental goals and perform their duties effectively
Allocate tasks, monitor team progress and prepare all monthly audit matrix’s ready for the new month ahead
Establish clear communication and support within the team, fostering positivity and productivity within the work environment
Act as the first point of contact for team members and other departments, offering support, guidance and solutions to any queries
Lead by example, setting a high standard for teamwork and problem-solving within the team
Maintain open communication with senior management, offering regular updates on audits, team performance and emerging issues
Be flexible in responding to ad-hoc tasks or requests from senior management, prioritising effectively any urgent business needs that need to met
Benefits
The opportunity to work within a growing, fun and dynamic team
Commitment to your continued learning and development
Regular social events and charitable opportunities throughout the year
Wellbeing support through our Employee Assistance Programme
Membership to the Run Club
Christmas closure
Free parking
About the position
Your Recruitment People are seeking a Training and Competency Team Leader for an exciting opportunity based in Fareham, Hampshire.
The ideal candidate will oversee the daily operations of the Training and Competency team, ensuring optimal performance from all team members and driving department efficiency.
The role will collaborate closely with Directors and senior team leaders to ensure smooth operations, offering support and guidance as needed.
Success in this role will require a proactive and flexible approach.
